Outside Recovery Associate

Company: Rural King
Location: Kingsport
Posted on: April 24, 2025

Job Description:

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. -When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. - - -How we reward you -401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2 * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Outside Recovery Associate is to facilitate efficient management of various projects in our outdoor merchandising area, with a core emphasis on assisting customers in loading their vehicles post-purchase. In addition, the role involves activities such as pricing and zoning outdoor merchandise, unloading deliver trucks, gathering shopping carts, attending to customer inquiries, and maintaining a pristine exterior presentation of the store, ensuring a warm and inviting entry for our customers. -

• Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles.
• Collect customer signatures for load out tickets to confirm successful transactions.
• Perform "load outs" for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience.
• Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates.
• Ensure accurate pricing of products for customer convenience.
• Keep the parking lot, corral, and designated areas clean and well-maintained.
• Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display.
• Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers.
• Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools.
• Participate in cross-training for flexibility in various departments and responsibilities.
• Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
• Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
• Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
• Perform other duties as assigned.Supervisory Responsibilities -NoneEssential Qualities for Success -
  • Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
  • Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
  • Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes.
  • Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.
  • Ability to operate independently without direct oversight.
  • Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices.Physical Requirements -
    Ability to stand and/or walk for long periods of time.Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively. Ability to use a ladder, pallet jack, and/or a forklift.Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver).Close vision for computer-related activities.Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. -

Keywords: Rural King, Knoxville , Outside Recovery Associate, Other , Kingsport, Tennessee