Inbound Monitoring Representative
Company: ADT Careers
Location: Knoxville
Posted on: March 12, 2025
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Job Description:
Company Overview:
ADT has been in the business of helping save lives since 1874. As
the #1 smart home security provider in the U.S., we help protect
and connect families, businesses and larger commercial customer
every day. Our continuous innovation, advanced technology and
strategic partnerships deliver products and services that help
protect life and valuables, whether at home, your business or on
the go. And as times change, so do we. Above all, our mission is
clear: we help save lives for a living. Looking for a career where
you can make a real impact? Join our team today and put purpose
behind your paycheck. #WeAreADT
Check out more about life at ADT here.
As our customers' first point of contact, you will be the friendly
voice of ADT, providing an excellent customer experience by
troubleshooting their problems and providing technical support. We
will rely on you to listen to our customers and use your deductive
reasoning skills, technical expertise, creativity and passion for
helping to meet their needs - and remind them that behind our great
products is a focus on the customer experience with accountable and
collaborative team members ready to help them.
***This role requires onsite work from our office located at: 10620
Kemp Fain Ln, Knoxville, TN 37932***
A day in the life of a Customer Service Inbound Monitoring
Representative can look like:
What's in it for you?
We're looking for someone with results they are proud of like:
Pay and Benefits Disclosure:
You will receive an hourly pay rate of $18.50 effective on your
start date. You will receive an additional $1.50 per hour for being
an Onsite or Hybrid employee. We offer employees access to
healthcare benefits, a 401(k) plan and company match, short-term
and long-term disability coverage, life insurance, wellbeing
benefits and paid time off among others. Employees accrue up to 120
hours in their first year. Your accrual rate increases after your
first year. We also offer 6 paid holidays.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate
diversity and are committed to building an inclusive team that
represents a variety of backgrounds, perspectives, and skills. ADT
strives to ensure every employee and applicant feels valued. Visit
us at jobs.adt.com/diversity to learn more.
Keywords: ADT Careers, Knoxville , Inbound Monitoring Representative, Other , Knoxville, Tennessee
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here to apply!
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