Housing Specialist (North Carolina)
Company: Vaya Health
Location: Robbinsville
Posted on: March 7, 2025
|
|
Job Description:
LOCATION: Remote- must live in North Carolina or within 40 miles
of the NC border; preferably within or near Vaya's catchment
area.
GENERAL STATEMENT OF JOBThe Housing Specialist is responsible for
the completion of administrative work directly related to the
management of identified housing programs and initiatives aimed at
supporting individuals who experience Mental Health, Substance Use,
and/or Intellectual and Developmental Disabilities to live in the
most integrated setting appropriate to their needs. The employee
performs a variety of functions related to housing including the
identification of social and economic opportunities that are likely
to enhance health outcomes for individuals served. The employee
focuses on connecting individuals to needed services, supportive
housing opportunities and other social determinants of health
resources. This is accomplished by developing the means to address
housing deficits and maximizing opportunities for members served
through housing navigation, housing development, service
development, landlord engagement, community outreach activities,
and increase collaboration with internal and external stakeholders.
The employee will provide expertise, guidance, and training for
internal and external stakeholders as it relates to accessing
appropriate housing resources and supports for those served. The
employee ensures that engagement with identified contracted
providers is consistent and in line with contract obligations. The
employee, in collaboration with assigned Supervisor, ensures that
all housing supports activities are delivered in accordance with
the terms and conditions of the DMH/DD/SAS Contract, and
guidelines/manuals/protocols/procedures established by the
Department of Health and Human Services, federal rules and
regulations, best practices, standards, and internal Vaya
policies/procedures/manuals/guidelines. ESSENTIAL JOB
FUNCTIONSHousing Specialist Responsibility dependent upon
Role/Supervisor (either a or b) (a) Housing Management (Supervised
by Housing Manager) cAdminister state and federally funded housing
programs and servicesManage housing initiatives, activities,
programs, and funding as assigned by SupervisorSupport the Housing
Team in the completion of assigned duties and in meeting LME/MCO,
state, and federal reporting requirementsMaintain wait list for
identified housing and residential programsDetermine member
eligibility based on housing program criteria, requirements,
regulations, and rulesOffer and/or partner with local housing
agencies to provide housing rental assistance and supportive
services for individuals and recipients experiencing homelessness
Receive and process housing assistance requestsComplete annual
project grant applications within state and federal databases in
accordance with program requirementsEnsure integrity and compliance
for identified housing programsMaintain complete and accurate
records for identified housing budgetsAdhere to policies,
procedures, rules, regulations, best practices, standards, as well
as accomplishing local and state performance outcomes and
expectationsSupport sudden facility closure and discharge process
with internal departments and local Department of Social
ServicesFunction as the single point-of-contact for identified
on-going contractual and service issues as assigned (1b) TCL
Subsidy Administration (Supervised by Housing Supervisor)
cAdminister Vaya's Transitions to Community Living Voucher Program
Maintain a business process with the Transitions to Community
Living (TCL) unit, management, housing quality standards inspector,
and finance support staff to fulfill subsidy administration
contract requirements between the Department of Health and Human
Services (DHHS) and North Carolina Housing Finance Agency (NCHFA),
and Vaya HealthRemain familiar and current with U.S. Department of
Housing and Urban Development federal regulations and state and
local building codes and ordinances as they relate to Vaya's
subsidy administration for Transitions Community Living Voucher
(TCLV) ProgramCoordinate with other Vaya Departments to ensure
effective collaboration, business processes, process improvement,
and consistent practices within the agencyAdhere to policies,
procedures, rules, regulations, best practices, standards, as well
as accomplishing local and state milestone requirements and
expectationsImplement the following housing administration themes:
leasing; ongoing tenancy; annual activities; and tenancy
termination, but are not limited to the following: calculating
subsidy/payment; negotiating Housing Assistance Payment (HAP)
agreement; completing biennial income re-certifications, conducting
annual or initial inspections as needed; executing HAP renewals;
conducting move out or termination inspections; and assisting with
special claims/risk mitigation resourcesCollect data and enter
information electronically into NCHFA's Community Living
Integration and Verification system (CLIVe) and Vaya's medical
record systemProvide CLIVe expertise to Population Health units Act
as Socialserve and NCHFA liaison Effectively market Vaya's subsidy
programs to new and existing landlords and property management
agenciesFurther advance landlord and residential provider
engagement strategies Track private market and residential housing
stock - characteristics of occupied and unoccupied unitsSubmit
housing referrals and applications on behalf of TCL members -
Targeting Program referrals and Housing Authority
pre-applications/applicationsMaintain required reports and
statistics on a monthly and annual basis as required Provide
excellent customer service to program participants and landlords by
explaining and consistently enforcing program guidelines and
regulationsTreat all members, stakeholders, and landlords in a
respectful, non-judgmental mannerMediate and negotiate
communication with members, treatment team members and landlords as
needed concerning tenancy mattersWork with members whose housing
challenges present legal issues and refer member/team and connect
members to the services of a licensed attorney, non-profit legal
aid, or a pro bono legal agency when necessary Resource
IdentificationMaintain housing and residential resources for
specialty populations including vacancy reports, housing flows,
housing navigation tools and resource guidesDevelop and identify
strategies to address housing deficits across disability
populationsAttend monthly community housing/residential meetings
and disperse pertinent resources to internal and external
stakeholdersContribute to Vaya's social determinants of health
initiatives Housing DevelopmentSupport landlord recruitment and
outreach effortsEnhance Vaya's county-by-county assessment of
funding sources, barriers, and resources for supported housing in
Vaya's catchmentIdentify strategies to access innovative services
and third-party funding sources to support housing
activitiesOrchestrate cooperation aimed at gaining access to
funding opportunities from private, city/county, state, and federal
sources Support local community initiatives and programs as
approved by executive leadership team Community Collaboration and
EducationMake available in multiple venues where service providers
and other stakeholders convene, information to identify housing
resources and supports, expand knowledge of eligibility
requirements for various housing programs, how to access affordable
housing resources, information to increase awareness of Fair
Housing Act, Americans with Disabilities Act, and Landlord and
Tenant RightsSupport development and housing training
initiativesProvide support to stakeholder groups as
requestedProvide support and consultation to internal departments
as it relates to education meeting the needs of individuals with
the highest acuity Work collaboratively with other Vaya
departments/teams to trouble shoot, develop, and streamline the
management of Emergency Need IDD Respite ResourcesWork
collaboratively to support member discharge planning from State and
local hospitals, recovery facilities, and the correctional
systemParticipate on area wide inter-agency committees with focus
upon housing developmentMaintain positive working relationships
with local public housing authorities (PHA) and HUD Section
8/Housing Choice Voucher administrating agencies to improve access
and increase the supply of housing resources for specialty
populationsCoordinate with other Vaya departments to ensure
effective collaboration, business processes, process improvement,
and consistent practices within the agencyAttend internal critical
case staffing conference calls as requested or directed to provide
education regarding service resources in the networkProvide
education to member and team members (including family) on options
and community resources that can assist members with making
informed and timely decisions as it relates to housing stability,
including accessing NC360 system to support effortsActively
participate in required housing and TCL staff meetings and
trainings, as well as providing training to service providers as it
relates specifically to all tenancy events and transition
activities Participate in Vaya activities and committees at the
request of Vaya's Housing Supervisor and ManagerIdentify strategies
to access innovative services and third-party funding sources Make
available in multiple venues where service providers and other
stakeholders convene, information to identify housing resources and
supports, expand knowledge of eligibility requirements for various
housing programs, how to access affordable housing resources,
information to increase awareness of Fair Housing Act, Americans
with Disabilities Act, Landlord and Tenant Rights, and barriers
associated with Not in My Back Yard (NIMBY)Coordinate landlord
recruitment and outreach efforts which includes planning Vaya's
Landlord Lunch and Learn events Support development and housing
training initiativesParticipate on area wide inter-agency
committees with focus on housing recruitment and developmentSupport
regional housing plan efforts by leading local Housing Specialists
collaboratives and conducting disability and/or service specific
focus groups and engage stakeholders to obtain feedback on housing
and service needs Maintain positive working relationships with
local public housing authorities (PHA) and HUD Section 8/Housing
Choice Voucher administrating agencies to improve access and
increase the supply of housing resources for specialty populations
Other duties as assignedAssist in Housing Team coverage, as
identified by your SupervisorCrosstrain in other Housing Team
skills (such as inspection, PSH, etc.), as identified by your
supervisor
KNOWLEDGE OF JOBHighly motivated, team player, self-starter and
able to work independently with little or no directionAbility to
problem solve and provide practical, thorough and creative
solutions to work tasksStrong knowledge of federal and state laws,
rules, regulations, and program practices/requirements applicable
to Vaya Health's operation in North CarolinaAbility to adhere to
strict confidentiality requirementsExperience in leading a
performance relationship with external stakeholdersProficiency in
analyzing, understanding and communicating network needsStrong
customer service skills paired with a positive demeanor - a "can
do" attitudeExcellent verbal and written communication skills;
ability to speak clearly and concisely, conveying complex or
technical information in a manner that others can understand, as
well as ability to understand and interpret complex information
from others, including but not limited to reimbursement policy
standardsExceptional business acumenAbility to manage multiple
priorities in a fast-paced environmentHigh level of knowledge of
Microsoft Office applications and adept at learning software
applications - expert level preferredDemonstrated knowledge of the
assessment and treatment of mental health, developmental
disabilities, and substance use disorder, sometimes co-occurring,
is helpful QUALIFICATIONS & CREDENTIALING REQUIREMENTSBachelor's
Degree required. Five years of service experience required.
PHYSICAL REQUIREMENTSClose visual acuity to perform activities such
as preparation and analysis of documents; viewing a computer
terminal; and extensive reading. Physical activity in this position
includes crouching, reaching, walking, talking, hearing and
repetitive motion of hands, wrists and fingers. Sedentary work with
lifting requirements up to 10 pounds, sitting for extended periods
of time. Mental concentration is required in all aspects of
work.
RESIDENCY REQUIREMENTS: The person in this position is required to
reside in North Carolina or within 40 miles of the NC border.
SALARY: Depending on qualifications & experience of candidate. This
position is non-exempt and is eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled
APPLY: Vaya Health accepts online applications in our Career
Center, please visit .
Vaya Health is an equal opportunity employer.
Keywords: Vaya Health, Knoxville , Housing Specialist (North Carolina), Other , Robbinsville, Tennessee
Click
here to apply!
|