Counselor - Advocate - Specialist (HS/Equivalent or Bachelor's) Claiborne, Cocke, Hamblen, & Sevier
Company: Helen Ross McNabb Center
Location: Morristown
Posted on: March 1, 2025
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Job Description:
We've been waiting for someone like you!
With a wide range of available positions in East Tennessee, you
have many opportunities join the McNabb Center team in fulfilling
our mission: "Improving the lives of the people we serve"!
If you have a high school diploma or equivalent and are interested
in working with clients in our clinics or in the community, we hope
you will review the options and apply today!
COUNSELORS and ADVOCATES (NON-RESIDENTIAL)
Counselors and Advocates provide information and referral, agency
linkage, advocacy, home visits and follow-up services as defined by
the individualized goals of program participants. This includes a
range of services from child development, family support, child
abuse prevention, victim support and more. Examples of Counseling
and Advocate positions are Outreach Advocate.Starting salary is
$16.22/hour and up (full time) depending on position, education,
and relevant experience. Caseload and frequency of contact vary
based on client needs and acuity, program focus, and population
served. These factors as well as travel requirements and on-call
expectation determine salary.
PEER SUPPORT SPECIALISTS
Peer Support Specialists are individuals that are primary mental
health consumers with appropriate life experience (mental health or
substance use) and a desire to be a role model for recovery. Some
experience leading groups is desired as well as experience in
customer service. Applicants should possess the ability to relate
to individuals and families of varied ethnic and cultural
backgrounds, ages, educational levels, and economic circumstances
with respect and dignity. Examples of Peer Support Specialists are
CSU Peer Support Worker.Starting salary is $16.40/hour (full time);
depending on position, education, and relevant experience. Caseload
and frequency of contact vary based on client needs and acuity,
program focus, and population served. These factors as well as
travel requirements and on-call expectation determine salary.
Increased salary if individual is a valid Certified Peer Recovery
Specialist.
RESIDENTIAL COUNSELORS
Residential Counselors are identified as residential because they
are based in a facility that utilizes round-the-clock staff (CSU,
Behavioral Health Urgent Care, Adolescent Residential Treatment,
Adult A&D, etc.).Work schedules are often shift-based and
require evenings, overnights, weekends, and holidays. Shift
differential supplemental pay is available for 2nd and 3rd shift in
most residential facilities. Some programs transport clients to and
from the facility as required, and an F-endorsement is
required.Residential Counselors serve in a direct care role that
involves supervising/monitoring clients in an inpatient or
residential setting, performing intakes, inventorying belongings,
performing safety checks, facilitating psychoeducational groups,
and providing a supportive environment for the clients. Examples of
residential facilities at McNabb Center are CSU Residential
Counselors.Starting salary for a HS/Equivalent level clinician in
these settings ranges from $16.22 (full time). Bachelor's level
clinicians start at $18.24 / hour. Facility, client population, and
acuity as well as position, education and relevant experience
determine salary.Customer Service and Benefits Specialist
Provides daily response to all phone calls directed to Outpatient
Services, including providing messages/notes to nurses for calls
related to medication questions, answering questions of next
scheduled medication appointments, rescheduling medication
appointments, and other related phone calls. Maintain schedule for
all clinic staff and prescribers in order to ensure productivity
standards are met. Provide reminder phone calls to all patients 24
hours prior to medication appointments. Assist staff to meet set
productivity standards within compliance of HRMC policy and
procedures. Maintain medical charts, send items to be scanned into
Centricity to Medical Records at Children and Youth Center, as well
as Adult Center. Complete all client benefits requirements at
intake and overall make the intake process more efficient. Will
manage Intake Log, Magellan Reporting, and Client Compliance. Will
manage co pays with cash and credit cards. Will keep up with all
pay sources to ensure they are current and correctly recorded in
EMR. Will be up to date on CNF forms and send to scanning.Starting
salary for this position is approximately $16.12/hr based on
relevant experience and education.NOTE:
If a hiring manager is interested in your resume, they will contact
you via email, phone or text. Watch for emails and contact from
un-familiar phone numbers.
Driver's License and access to personal vehicle for local travel is
required for virtually all positions.
PRN/As Needed options available for many positions.
Salary variance has to do with population served, travel
requirements, on call expectation, client acuity and more. PRN/As
needed rates vary.
Salary listed is the base or starting rate for full time
employment. Individual pay rates may be different based on
education, relevant experience, licensure, and certification.
Salaries listed on this page are to in no way to be construed as an
offer of employment or salary quote for any particular position.
Official salary can only be determined by McNabb based on the
individual applicant's education, relevant experience and the
actual position.
Locations:
Claiborne County, Tennessee or Cocke County, Tennessee or Hamblen
County, Tennessee or Sevier County, Tennessee
D, E, I, & B McNabb Center believes that diversity and inclusion
among our teammates is imperative to our success as an
organization. We value recruiting, developing, retaining, and
promoting the most talented people from a diverse candidate pool.
Veterans and bilingual applicants are encouraged to apply.
EOE McNabb Center is an Equal Opportunity Employer. The Center
provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment.
Job Description This job description is not intended to be
all-inclusive; and employee will also perform other reasonably
related job responsibilities as assigned by immediate supervisor
and other management as required. This organization reserves the
right to revise or change job duties as the need arises. Moreover,
management reserves the right to change job descriptions, job
duties, or working schedules based on their duty to accommodate
individuals with disabilities. This job description does not
constitute a written or implied contract of employment.
Background Checks McNabb Center conducts background checks,
driver's license record, degree verification, and drug screens at
hire. Employment is contingent upon clean drug screen, background
check, and driving record. Additionally, certain programs are
subject to TB Screening and/or testing.
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Keywords: Helen Ross McNabb Center, Knoxville , Counselor - Advocate - Specialist (HS/Equivalent or Bachelor's) Claiborne, Cocke, Hamblen, & Sevier, Other , Morristown, Tennessee
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