Oak Ridge Healthlink Care Coordinator
Company: Helen Ross McNabb Center
Location: Oak Ridge
Posted on: October 24, 2024
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Job Description:
Oak Ridge Healthlink Care CoordinatorHelp Others, Make a
Difference, Save a Life.Do you want to make a difference in
people's lives every day?Or help people navigate the tough spots in
their life?And do it all while working where your hard work is
appreciated?You have a lot of choices in where you work---make the
decision to work where you are valued!Join the McNabb Center Team
as the Oak Ridge Healthlink Care Coordinator today!The Oak Ridge
Healthlink Care CoordinatorDuties:HealthLink Care Coordinators
provide a minimum of 1-2 contacts per month, with every client on
their caseload.Staff members use an integrative approach to
interface with agencies increasing cooperation and consistency
between home, school, work, community, and behavioral and physical
health providers as defined by the individuals Care Plan.Staff
members provide crisis intervention and emergency services, as well
as utilizes Center-wide and community resources as needed for
client benefit.Staff members will triage clients who require
in-person community based visits to meet their needs with Treatment
Team on a weekly basis.Staff members may provide transportation to
clients as needed to meet the goals of their Care Plan.JOB
PURPOSE/SUMMARYSummary of role of team:The Health Link Program, by
virtue of the persons it serves, represents a place where the
Center's vision is lived out on a day-to-day basis.The severe and
persistently mentally ill (SPMI) population truly embodies the
poorest of the poor and the sickest of the sick.Therefore, it is
the philosophy of the Health Link Program to live up to this vision
by reaching out to the SPMI, regardless of what situation they are
in or where they are, and open a door of stability through mental
health treatment.Health Link services are team-based, and services
are provided by Bachelor Level Care Coordinators and RN Care
Coordinators.These teams are designed to effectively coordinate
health care services for TennCare members with the highest
behavioral health needs.Health Link services are directed toward
recovery and self-management of mental illness and provide the
consumer/family an opportunity to improve their quality of
life.Health Link services may be provided in the community or the
office in settings that are accessible and comfortable to the
consumer/natural support; frequency of contact is based on clinical
need.Cultural and ethnic factors are taken into consideration in
the delivery of these services.The services delivered by Health
Link staff members are not time-limited, but are designed according
to the needs of the individual being served.Summary of
position:Serve as the primary care coordinator that provides case
coordination using an integrative approach to a predetermined
number of children and/or adults.Interfaces with agencies to
increase cooperation and consistency between home, school, work,
community, and behavioral and physical health providers.Functions
as a member of a treatment team to plan, implement, and evaluate
successful interventions for children, adults, and/or
families.Embraces the key values of empowerment, normalization,
rehabilitation, and continuity of care.The holder of this position
will provide contacts with individuals that meet the requirements
of the program.Provides advocacy, linkage, and referral services as
needed.Maintains appropriate chart records.Participates in direct
supervision with the program supervisor and RN Coordinator, as
necessary.Interfaces with community agencies and referral sources
to coordinate care.Provides medication monitoring.Completes all
documentation in a timely manner.Participates in treatment team
meetings with a RN Care Coordinator.Provides therapeutic support
and crisis intervention as needed.Upholds center policy and
procedures, and CARF standards.TYPICAL WORKING
CONDITIONS/ENVIRONMENTThis position is a community-based
position.Staff members are provided with all equipment necessary to
work from either the Anderson County Outpatient Clinic or in the
community with their clients.Staff members may utilize office-space
on-site and meeting space for office visits if clients prefer this
method of follow-up and outreach.Staff members are expected to
conduct 85% of their contacts face-to-face in a community setting
with their clients.Staff members participate in Treatment Team and
Team Meetings as outlined by their supervisor upon hire.This job
description is not intended to be all-inclusive; and employee will
also perform other reasonably related job responsibilities as
assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties
as the need arises. Moreover, management reserves the right to
change job descriptions, job duties, or working schedules based on
their duty to accommodate individuals with disabilities. This job
description does not constitute a written or implied contract of
employment.COMPENSATION:Starting salary for this position is
approximately $18.42 /hr based on relevant experience and
education.Schedule:This position has a regular schedule of Monday -
Friday 8am - 5pm.There is no on-call for this position and employee
is off on Center designated holidays.In person daily attendance is
essential for this position except in instances of approved time
off.Travel:This position requires utilizing a personal dependable
vehicle to conduct Center business.Maintaining a dependable vehicle
and certified driver status is a condition of employment.An
F-Endorsement is required for this position.Staff members will be
required to provide transportation in their personal vehicle and
staff members are reimbursed for use of their vehicle for this
purpose.Equipment/Technical Competency:This position requires
utilizing a personal dependable vehicle to conduct Center
business.Maintaining a dependable vehicle and certified driver
status is a condition of employment.This position does require
basic computer skills for timekeeping and use of electronic medical
records entry.Equipment/Technology:This position does require basic
computer skills for timekeeping and use of electronic medical
records entry.Use of a mileage application on a Center issued phone
is also required for mileage reimbursement.QUALIFICATIONS - Oak
Ridge Healthlink Care CoordinatorExperience / Knowledge:Must have
course work and or experience in the areas of cultural diversity,
human development, etiology and treatment of medical disorders and
mental illness, alcohol and drug abuse, physical and sexual abuse,
suicide, and intellectual disability.Computer experience is
helpful.Experience / License:Bachelor's degree in a health-related
field of counseling, psychology or social work.Candidates with a
Bachelor's degree in rehabilitation, occupational therapy, criminal
justice, and education must have fifteen (15) college-level
semester hours of course work in behavioral health and at least one
(1) year of work experience in the behavioral health setting.This
position requires utilizing a personal dependable vehicle to
conduct Center business.Maintaining a dependable vehicle and
certified driver status is a condition of
employment.Physical/Emotional/Social - Skills/Abilities:This
position requires certification in and adequate implementation of
verbal and physical de-escalation techniques that include a wide
range of bodily movements including but not limited to grasping,
holding another person, going down on knees, running, and walking.
(Handle with Care-training provided)This position requires
potential lifting up to 50lbs, pushing/pulling up to 150lbs, and
frequent sitting, standing, walking, bending, stooping and
reaching.Potential exposure to biological hazards exist.Hearing of
normal and soft tones is a requirement.Close eye work is
likely.This position requires a valid driver's license with
F-Endorsement.Ability to effectively and ethically coordinate care
for children, adults, and/or families.Ability to present
professionally and work within a team format to plan, implement,
and evaluate successful interventions.Ability to work within a team
format to meet positive goals for adults and/or children and
interface with other agencies involved in the ecology of the
individual.Must have mental ability to exercise sound judgment
under pressure.Ability to exercise sound judgment and effective
decision-making, ability to set and demonstrate appropriate
boundaries, ability to be an empathic listener, flexibility,
willingness, and adaptability to working with diverse
populations.Must also have the ability to communicate effectively
and possess good time management and organizational
skills.Location:Anderson County, TennesseeApply today to work where
we care about you as an employee and where your hard work makes a
difference!Helen Ross McNabb Center is an Equal Opportunity
Employer. The Center provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment.Helen Ross McNabb Center conducts
background checks, driver's license record, degree verification,
and drug screens at hire. Employment is contingent upon clean drug
screen, background check, and driving record. Additionally, certain
programs are subject to TB Screening and/or testing. Bilingual
applicants are encouraged to
apply.PId7023bb66dfd-25660-35801942
Keywords: Helen Ross McNabb Center, Knoxville , Oak Ridge Healthlink Care Coordinator, Other , Oak Ridge, Tennessee
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