Oak Ridge Healthlink Care Coordinator
Company: Helen Ross McNabb Center
Location: Oak Ridge
Posted on: October 24, 2024
Job Description:
Oak Ridge Healthlink Care CoordinatorHelp Others, Make a
Difference, Save a Life.Do you want to make a difference in
people's lives every day?Or help people navigate the tough spots in
their life?And do it all while working where your hard work is
appreciated?You have a lot of choices in where you work---make the
decision to work where you are valued!Join the McNabb Center Team
as the Oak Ridge Healthlink Care Coordinator today!The Oak Ridge
Healthlink Care CoordinatorDuties:
- HealthLink Care Coordinators provide a minimum of 1-2 contacts
per month, with every client on their caseload.
- Staff members use an integrative approach to interface with
agencies increasing cooperation and consistency between home,
school, work, community, and behavioral and physical health
providers as defined by the individuals Care Plan.
- Staff members provide crisis intervention and emergency
services, as well as utilizes Center-wide and community resources
as needed for client benefit.
- Staff members will triage clients who require in-person
community based visits to meet their needs with Treatment Team on a
weekly basis.
- Staff members may provide transportation to clients as needed
to meet the goals of their Care Plan.JOB PURPOSE/SUMMARYSummary of
role of team:
- The Health Link Program, by virtue of the persons it serves,
represents a place where the Center's vision is lived out on a
day-to-day basis.
- The severe and persistently mentally ill (SPMI) population
truly embodies the poorest of the poor and the sickest of the
sick.
- Therefore, it is the philosophy of the Health Link Program to
live up to this vision by reaching out to the SPMI, regardless of
what situation they are in or where they are, and open a door of
stability through mental health treatment.
- Health Link services are team-based, and services are provided
by Bachelor Level Care Coordinators and RN Care Coordinators.
- These teams are designed to effectively coordinate health care
services for TennCare members with the highest behavioral health
needs.
- Health Link services are directed toward recovery and
self-management of mental illness and provide the consumer/family
an opportunity to improve their quality of life.
- Health Link services may be provided in the community or the
office in settings that are accessible and comfortable to the
consumer/natural support; frequency of contact is based on clinical
need.
- Cultural and ethnic factors are taken into consideration in the
delivery of these services.
- The services delivered by Health Link staff members are not
time-limited, but are designed according to the needs of the
individual being served.Summary of position:
- Serve as the primary care coordinator that provides case
coordination using an integrative approach to a predetermined
number of children and/or adults.
- Interfaces with agencies to increase cooperation and
consistency between home, school, work, community, and behavioral
and physical health providers.
- Functions as a member of a treatment team to plan, implement,
and evaluate successful interventions for children, adults, and/or
families.
- Embraces the key values of empowerment, normalization,
rehabilitation, and continuity of care.
- The holder of this position will provide contacts with
individuals that meet the requirements of the program.
- Provides advocacy, linkage, and referral services as
needed.
- Maintains appropriate chart records.
- Participates in direct supervision with the program supervisor
and RN Coordinator, as necessary.
- Interfaces with community agencies and referral sources to
coordinate care.
- Provides medication monitoring.
- Completes all documentation in a timely manner.
- Participates in treatment team meetings with a RN Care
Coordinator.
- Provides therapeutic support and crisis intervention as
needed.
- Upholds center policy and procedures, and CARF
standards.TYPICAL WORKING CONDITIONS/ENVIRONMENT
- This position is a community-based position.
- Staff members are provided with all equipment necessary to work
from either the Anderson County Outpatient Clinic or in the
community with their clients.
- Staff members may utilize office-space on-site and meeting
space for office visits if clients prefer this method of follow-up
and outreach.
- Staff members are expected to conduct 85% of their contacts
face-to-face in a community setting with their clients.
- Staff members participate in Treatment Team and Team Meetings
as outlined by their supervisor upon hire.This job description is
not intended to be all-inclusive; and employee will also perform
other reasonably related job responsibilities as assigned by
immediate supervisor and other management as required. This
organization reserves the right to revise or change job duties as
the need arises. Moreover, management reserves the right to change
job descriptions, job duties, or working schedules based on their
duty to accommodate individuals with disabilities. This job
description does not constitute a written or implied contract of
employment.COMPENSATION:
- Starting salary for this position is approximately $18.42 /hr
based on relevant experience and education.Schedule:
- This position has a regular schedule of Monday - Friday 8am -
5pm.
- There is no on-call for this position and employee is off on
Center designated holidays.
- In person daily attendance is essential for this position
except in instances of approved time off.Travel:
- This position requires utilizing a personal dependable vehicle
to conduct Center business.
- Maintaining a dependable vehicle and certified driver status is
a condition of employment.
- An F-Endorsement is required for this position.
- Staff members will be required to provide transportation in
their personal vehicle and staff members are reimbursed for use of
their vehicle for this purpose.Equipment/Technical Competency:
- This position requires utilizing a personal dependable vehicle
to conduct Center business.
- Maintaining a dependable vehicle and certified driver status is
a condition of employment.
- This position does require basic computer skills for
timekeeping and use of electronic medical records
entry.Equipment/Technology:
- This position does require basic computer skills for
timekeeping and use of electronic medical records entry.
- Use of a mileage application on a Center issued phone is also
required for mileage reimbursement.QUALIFICATIONS - Oak Ridge
Healthlink Care CoordinatorExperience / Knowledge:
- Must have course work and or experience in the areas of
cultural diversity, human development, etiology and treatment of
medical disorders and mental illness, alcohol and drug abuse,
physical and sexual abuse, suicide, and intellectual
disability.
- Computer experience is helpful.Experience / License:
- Bachelor's degree in a health-related field of counseling,
psychology or social work.
- Candidates with a Bachelor's degree in rehabilitation,
occupational therapy, criminal justice, and education must have
fifteen (15) college-level semester hours of course work in
behavioral health and at least one (1) year of work experience in
the behavioral health setting.
- This position requires utilizing a personal dependable vehicle
to conduct Center business.
- Maintaining a dependable vehicle and certified driver status is
a condition of employment.Physical/Emotional/Social -
Skills/Abilities:
- This position requires certification in and adequate
implementation of verbal and physical de-escalation techniques that
include a wide range of bodily movements including but not limited
to grasping, holding another person, going down on knees, running,
and walking. (Handle with Care-training provided)
- This position requires potential lifting up to 50lbs,
pushing/pulling up to 150lbs, and frequent sitting, standing,
walking, bending, stooping and reaching.
- Potential exposure to biological hazards exist.
- Hearing of normal and soft tones is a requirement.
- Close eye work is likely.
- This position requires a valid driver's license with
F-Endorsement.
- Ability to effectively and ethically coordinate care for
children, adults, and/or families.
- Ability to present professionally and work within a team format
to plan, implement, and evaluate successful interventions.
- Ability to work within a team format to meet positive goals for
adults and/or children and interface with other agencies involved
in the ecology of the individual.
- Must have mental ability to exercise sound judgment under
pressure.
- Ability to exercise sound judgment and effective
decision-making, ability to set and demonstrate appropriate
boundaries, ability to be an empathic listener, flexibility,
willingness, and adaptability to working with diverse
populations.
- Must also have the ability to communicate effectively and
possess good time management and organizational skills.Location:
- Anderson County, TennesseeApply today to work where we care
about you as an employee and where your hard work makes a
difference!Helen Ross McNabb Center is an Equal Opportunity
Employer. The Center provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment.Helen Ross McNabb Center conducts
background checks, driver's license record, degree verification,
and drug screens at hire. Employment is contingent upon clean drug
screen, background check, and driving record. Additionally, certain
programs are subject to TB Screening and/or testing. Bilingual
applicants are encouraged to apply.
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Keywords: Helen Ross McNabb Center, Knoxville , Oak Ridge Healthlink Care Coordinator, Other , Oak Ridge, Tennessee
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