Mobile Crisis Master's Level Placement Specialist (Hamblen)
Company: Helen Ross McNabb Center
Location: Morristown
Posted on: March 1, 2025
Job Description:
Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is
appreciated?
You have a lot of choices in where you work---make the decision to
work where you are valued!
Join the McNabb Center Team as the Mobile Crisis Master's Level
Placement Specialist program today!
The Mobile Crisis Master's Level Placement Specialist
JOB PURPOSE/SUMMARY
Summary of role of team:
- Completes face-to-face assessment of clients experiencing a
psychiatric emergency to determine level of service needed.
- Facilitates referral-related activities to link clients with
needed services.
- Follows-up on client to ensure treatment is being rendered.
Summary of position:
- Assists with assessments at main site and in the community
setting.
- This position requires certification in and adequate
implementation of verbal and physical de-escalation techniques that
include a wide range of bodily movements including but not limited
to grasping, holding another person, going down on knees, running,
and walking.
- Mandatory to stay awake and alert during shift.TYPICAL WORKING
CONDITIONS/ENVIRONMENT
- This position is part of a team and will work closely with
other staff members.
- Multiple service deliveries are available such as in-person
assessments and telehealth.
- Clinician will ensure 24/7 coverage is provided despite any
weather conditions or holidays that may arise.
- This position requires frequent community involvement and
professionalism should be maintained at all times while on shift.
JOB DUTIES/RESPONSIBILITIES
This job description is not intended to be all-inclusive; and
employee will also perform other reasonably related job
responsibilities as assigned by immediate supervisor and other
management as required. This organization reserves the right to
revise or change job duties as the need arises. Moreover,
management reserves the right to change job descriptions, job
duties, or working schedules based on their duty to accommodate
individuals with disabilities. This job description does not
constitute a written or implied contract of employment.
1. Participates as an active member of the crisis team
- Begins and ends workday as scheduled and is accessible by cell
phone when in the field.
- Communicates with triage or team leader to determine priority
of call if more than one call is pending.
- Responds appropriately to all flags, emails, and phone
calls.
- Demonstrates a consideration and concern for fellow workers and
their jobs and promotes harmonious relationships and
attitudes.
- Attends and participates in scheduled administrative team
meetings.
- Is expected to have regular and predictable attendance and the
ability to work cooperatively with others.
- Attend weekly supervision.
- Accepts additional assignments and/or changes in assignment
and/or work.2. Completes documentation of client care in compliance
with CARF and funder standards.
- Completes all necessary documentation for each client before
end of shift.
- Clearly documents time of referrals and declines.
- Flags, emails, or calls case managers/therapist to alert
provider that client was seen by Mobile Crisis.
- Fax all pertinent documentation for referrals and document
accordingly.3. Provides face to face crisis assessments 24/7/365
according to assigned schedule.
- Provides direction to client and families in crisis.
Facilitates voluntary/involuntary placement for client or gives
referral information to client.
- Ensures that all clients are seen within two-hour time frame
when possible.
- Provides on-call crisis intervention according to established
protocol.
- Through client assessment, determine appropriate level of care
and inform all parties involved of plan.
- Provide education and referral information when clinically
appropriate.
- Acts as a liaison with community agencies and families to
ensure appropriate care for client.
- Determines appropriate location of assessment (i.e. community,
telehealth, ED, etc.).
- Spends adequate time with client during assessment to determine
needs and most appropriate services and treatment
available.COMPENSATION:
- Starting salary for this position is approximately $54,631 /yr
based on relevant experience and education.Schedule:
- Provide crisis assessments according to assigned schedule.
- 24/7 programming.
- Must give at least a six hours' notice if not able to work
their scheduled shift (unless a documented emergency
arises).Travel:
- This position requires utilizing a personal dependable vehicle
to conduct Center business.
- Maintaining a dependable vehicle and certified driver status is
a condition of employment.
- F endorsement is required.
- F endorsement must be obtained within the first 2 weeks of
employment.
- Must be able to provide transportation as
needed.Equipment/Technology:
- Basic computer skills are required for email, timekeeping, and
documentation in the electronic medical record.
- Computer skills and ability to utilize company program software
to properly document.
- Telephone and faxing skills.
- Must know how to send and receive e-mails and
faxes.QUALIFICATIONS - Mobile Crisis Master's Level Placement
Specialist
Education:
- A Master's degree in a health-related field of counseling,
psychology, social work, sociology and experience working with
individuals with mental illness and/or co-occurring diagnoses.
- Preferred Master's level licensed or license eligible
clinician.Experience / Knowledge:
- Must have course work and or experience in the areas of
cultural diversity, human development, etiology and treatment of
mental illness, alcohol and drug abuse, physical and sexual abuse,
suicide, and crisis intervention.
- Must have experience in working with special populations
including individuals with Severe and Persistent Mental Illnesses
and Co-Occurring Disorders.
- Computer experience is helpful.
- Experience working in a crisis setting preferred. Physical:
- Lifting up to 50 lbs. Pushing/pulling up to 150 lbs.
- Handle with Care Certification (training provided).
- Mandatory to remain awake and alert during shift.
- Exposure to biological hazards.
- Hearing of normal/soft tones and close eye work.
- Valid driver's license.
- Frequent sitting, standing, walking, bending, stooping, and
reaching.
- CPR and First Aid certification required (training
provided).
- Required to be certified in and adequately implement verbal
de-escalation techniques.
- Applicants should be able to exercise sound judgement under
pressure.
- Clinical staff may be required to get an F endorsement to
transport clients as necessary.Location:
- Morristown, TennesseeApply today to work where we care about
you as an employee and where your hard work makes a difference!
Helen Ross McNabb Center is an Equal Opportunity Employer. The
Center provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state or local
laws. This policy applies to all terms and conditions of
employment.
Helen Ross McNabb Center conducts background checks, driver's
license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check,
and driving record. Additionally, certain programs are subject to
TB Screening and/or testing. Bilingual applicants are encouraged to
apply.
PIca93e5665086-37248-34521754
Keywords: Helen Ross McNabb Center, Knoxville , Mobile Crisis Master's Level Placement Specialist (Hamblen), IT / Software / Systems , Morristown, Tennessee
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