Team Manager Care Support Training
Company: ADT Careers
Location: Knoxville
Posted on: March 12, 2025
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Job Description:
Summary:
The Training Team Manager will provide training and development to
new hires and current employees using adult learning methods.
Responsibilities include delivering training and enabling trainees
to reach targeted key performance indicators (KPIs), managing large
and small size classes, ensuring training materials are up to date,
serving as a subject matter expert to Curriculum Design team, and
collaborating with various team members and lines of business
(LOB). The role requires presentation skills, decision making
ability, technical proficiency, business acumen, customer focus,
and effective time management. The ideal candidate should have
training and call center experience, proficiency in various
software, and the ability to work in a fast-paced environment.
Duties and Responsibilities:
Experience Required:
Location Requirement: Must reside near the Irving, Knoxville or
Rochester call center.
Anticipated application close date is on March 14, 2025.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate
diversity and are committed to building an inclusive team that
represents a variety of backgrounds, perspectives, and skills. ADT
strives to ensure every employee and applicant feels valued. Visit
us at jobs.adt.com/diversity to learn more.
ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate
diversity and are committed to building an inclusive team that
represents a variety of backgrounds, perspectives, and skills. ADT
strives to ensure every employee and applicant feels valued. Visit
us at jobs.adt.com/diversity to learn more.
Keywords: ADT Careers, Knoxville , Team Manager Care Support Training, Hospitality & Tourism , Knoxville, Tennessee
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here to apply!
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